Recently Changed

• New Article
  This article has not been written.
  Created by User on 10/01/2019 11:08
• How to Create a New Case - Complete Guide
  Complete Guide - Raising a Fogbugz case updated on 2 June 2016 This guidance ...
  Last edited by User on 09/04/2018 15:37
• Case Status Explained
  Active The case is active and with the primary contact team to resolve the ...
  Last edited by User on 09/04/2018 15:24
• Call Centre Spots - Complete Guidance and Training
  Complete Guide - Raising a Fogbugz case updated on 2 June 2016 This is the main ...
  Last edited by User on 20/11/2017 09:36
  removed Leena's details
• Non-Issues - Call Centre Spots
  Queries that should NOT be raised     Types of Queries that should NOT be ...
  Last edited by User on 04/01/2017 11:29
• Issue Definitions - Call Centre Spots NEW
  PLEASE NOTE: Printable document version below this page. You can also print ...
  Last edited by User on 03/01/2017 17:12
• NEWS - Tips and Info
  To help keep you up-to-date and share ideas and answer Frequently Asked ...
  Last edited by User on 03/01/2017 17:08
• New International Issue definitions
  Due to the nature of how we resolve some of the International website issues, ...
  Last edited by User on 19/08/2016 10:06
• New Field in FogBugz Form
  A new Drop-down menu has been introduced to the 'Call Centre Spots NEW' form. ...
  Last edited by User on 26/07/2016 16:58
• Wrong Goods Sent vs Product Not as Shown!
  There is a major difference between these two issue definitions and getting it ...
  Last edited by User on 13/07/2016 10:21

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